An unauthorized withdrawal of Rs 10,000 from a client account by JK Financial institution in Kulgam has raised grave issues.
The buyer identified gross negligence and deficiency in service on the J&Okay Financial institution Department in Devsar, the place the “unlawful” withdrawal of Rs 10,000 was facilitated via on-line transactions from her account.
Sara Banoo, the complainant, held a financial savings checking account with Jammu Kashmir Financial institution on the Devsar department in Kulgam district, from which the cash was withdrawn.
In accordance with the criticism, she used to go to the financial institution department to withdraw cash by offering her thumb impression.
“On February 5, 2024, I tried to withdraw Rs 10,000 and submitted a crammed withdrawal type to the financial institution. Nevertheless, I used to be knowledgeable that the steadiness was not out there” stated Sara.
Whereas complaining concerning the negligence proven by the financial institution officers, she appealed to the authorities to take regular motion in order that she may get her a reimbursement.
When contacted, Ghulam Hassan, the department supervisor of J&Okay Financial institution in Devsar, he denied the allegations, claiming that the withdrawal was carried out via Airtel Funds Financial institution Restricted (AEPS).
“The IT crew is investigating how the cash was deducted from the buyer’s account,” he said
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