Srinagar : In a commendable initiative aimed toward enhancing public service and addressing residents’ issues, the Public Grievances Redressal Program led by Jammu and Kashmir’s Director Normal of Police (DGP), RR Swain, has obtained widespread appreciation from the general public throughout the Union Territory.
This system, launched by DGP Swain, focuses on offering a scientific and environment friendly mechanism for residents to voice their grievances and ensures a well timed decision.
Recognizing the significance of citizen suggestions and involvement, the initiative goals to bridge the hole between the police and the general public, fostering a way of belief and cooperation.
One of many high police officers right here within the Union Territory emphasised the importance of this initiative, stating, “The DGP’s aim is to create a extra responsive and citizen-centric policing system. He (DGP) believes that each citizen’s concern is necessary, and this program is designed to handle grievances promptly and successfully,” the official stated.
This system has seen a major surge within the variety of grievances since its inception, indicating a rising belief within the redressal system.
Residents have praised the initiative for its effectivity in dealing with a various vary of grievances.
Native residents each in Jammu and Kashmir division have expressed satisfaction with the promptness and effectiveness of the decision course of.
Many have lauded the transparency of the system, citing improved communication between legislation enforcement and the general public as a constructive final result of this system.
Numerous group leaders and organizations have additionally recommended DGP Swain for his proactive strategy in implementing the Public Grievances Redressal Program.
They view the initiative as a progressive step in the direction of making a safer and safer surroundings in Jammu and Kashmir.
DGP R.R. Swain, has seen a number of public grievance redressal packages thus far.
Throughout these packages, DGP Swain patiently listens to the issues of the folks and endeavors to handle their points.
In sure situations, the DGP has issued on-the-spot directives to expedite high-quality redressal. Moreover, it was communicated that the progress and standing of grievances in related circumstances can be shared by WhatsApp.
One other high police official highlighted that the core goal of the general public grievances redressal program of the DGP is to successfully tackle the authentic issues of the general public.
Concurrently, this system goals to achieve useful insights that may be utilized to reinforce the general high quality of Jammu and Kashmir Police companies.
As this system features momentum, DGP Swain continues to encourage residents to actively take part and supply useful suggestions.
The success of the Public Grievances Redressal Program displays the dedication of the Jammu and Kashmir Police to fostering a harmonious relationship with the group and addressing the issues of its residents successfully.
In the meantime in a heartwarming flip of occasions, an aged widow lastly obtained justice after 12 years, because of the swift motion taken by the Director Normal of Police (DGP) RR Swain throughout a public durbar held in Srinagar.
The aged girl, Malika Begum W/O LT. Mohammad Sulaiman Mir (Rtd. Inspector) Qammarwari who had been grappling with a longstanding grievance, had the chance to current her case on to DGP RR Swain through the public durbar session in Srinagar.
DGP identified for his dedication to public service attentively listened to the girl’s issues and took rapid motion to handle her long-pending matter.
Talking to Malika Begum after the decision of her case, the aged widow expressed her deep gratitude to DGP Rr Swain.
She highlighted the emotional and monetary toll the unresolved matter had taken on her life over the previous 12 years, and the way the well timed intervention on the public durbar had lastly introduced closure to her ordeal.
DGP RR Swain’s dedication to justice and his hands-on strategy in addressing residents’ issues has garnered reward from varied quarters.
This heartening incident serves as a testomony to the influence of citizen-centric initiatives and the responsiveness of police drive in making certain justice for people who’ve lengthy awaited decision to their grievances.(KNS)
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